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What modes of payment do you accept?We accept various payment methods for your convenience, including credit cards, debit cards, internet banking, Paytm, PayPal, and cash on delivery.
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How will I know that my order has been confirmed?For prepaid orders, you'll receive a notification via email with the order reference number. Cash on Delivery orders will be confirmed through a phone call by our customer care executive.
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Q: Are the prices displayed on the website inclusive of taxes?Yes, the prices displayed on the website are inclusive of all applicable taxes.
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Do I get a bill for my shopping?Yes, you will receive a bill when your order is delivered to your address.
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Is there any minimum order value required to shop at www.trividhastore.com?No, there is no minimum order policy when shopping at www.trividhastore.com. Happy shopping!
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Can I get a refund if I return a product after purchase?We do not entertain refunds or accept returns unless there is a manufacturing defect in our product.
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Do you ship internationally?Yes, we can ship orders internationally to most destinations around the world.
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How long will it take for the product to reach me?Delivery within India typically takes 5-7 business days, while international orders may take 12-15 days. Delivery times may vary depending on the location and courier partner.
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How can I track my order?You can track your order using the "Tracking Number/AWB No." provided in the shipping confirmation email. This email will also include a link to the courier company's tracking site.
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What are the shipping charges for domestic and international orders?For domestic orders, if the order value is less than Rs. 499, a charge of Rs. 50 applies. For international orders, shipping charges are based on the weight of the package(s). Additional charges for customs clearance for international shipments shall be paid by the recipient.
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What if I am not available at home when the product is delivered?Please ensure someone is available at the shipping address or authorize someone to receive the product on your behalf.
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How do I get in touch with your Customer Support Team?You can call us at +91-9499-303030 or write to us at info@trividha.in for any queries or assistance. We hope these FAQs provide clarity and assistance during your shopping experience with Trividha. If you have any further questions, please don't hesitate to reach out to us. Happy shopping!
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